FAQ

FAQ 2017-04-17T04:10:13+00:00
Can glass be added to my existing door? 2014-05-09T19:12:10+00:00

Yes you can add glass to most steel or fiberglass entry doors. Our products are designed for steel and fiberglass entry doors but not for wood doors because of the size limitations of the cut out area on wood doors.

The measure guide will let us know what type of door you have as well as visually seeing a photo of your door. So take a quick phot with your cell phone and write down the simple measurements (4) on the guide.  The links are on product pages and the left column also.

If you have sidelights (little windows) on the side of the doorway, measure just the exposed glass area in width and height in inches.

Is the glass in the door safe? 2014-05-08T20:01:38+00:00

Yes, unlike windows, all doors have tempered safety glass for safety and for strength. For the decorative glass the tempered safety glass “sandwiches”  the decorative glass on the inside and outside of the decorative glass panel.  For extra coastal protection, you also have the option of Impact glass designed to withstand hurricane force winds as an additional upgrade.

How long does it take to get my order installed? 2014-05-09T19:33:52+00:00

Most glass door inserts are available in a week to be delivered to our warehouse. Some sizes and styles are not stock items and may take 2-3 weeks. It depends on the size, style, and quantity of your design choice.  We have at least 100 different design in our showroom and each style has 6-10 different sizes so the inventory is quite large for each manufacturer.

It is best to choose a glass door that will appeal to your taste in the long run rather than what comes in the quickest. You will have this door for quite a long time!

The door installers will come to your home to either cut the door or install the door. Cutting the door takes less than an hour and installing the door takes usually a half day on average.

Will a glass panel make my door less energy efficient? 2014-05-08T20:03:34+00:00

No, it will not.   All leaded glass entry door glass is actually 1″ thick and 3 layers of glass.  The outer layers are tempered glass and the inner layer is the decorative layer.  All 3 layers are sealed together within the frame with insulating airspace between the layers.  This is more energy efficient than most windows in the home which are 1/2 inch thick at most. The overall total square footage is much less than that of the windows also , so the impact of the glass area is negligible.

What is the warranty on my glass insert? 2014-05-09T19:25:56+00:00

Yes, manufacturers offer a 10 year warranty to the original purchaser against manufacturers defects. Our labor is covered for the first year.

Keep your receipts and contact us if any problems arise so we can determine what glass insert you had purchased.

Do you install french doors and side entry doors? 2014-05-08T20:05:27+00:00

Yes, we sell and install any exterior fiberglass door and door frames. We replace sliding doors with french doors as well as side entry garage doors etc. All our doors have glass option that are practical for their area within the home, such as clear, textured,  or miniblinds between the glass.

Is it less expensive and affordable to add glass to the existing doors or buy new doors? 2014-05-08T20:08:56+00:00

It is cost effective and affordable to add glass to the existing doors if your doors are in good shape.  You are purchasing just the glass and avoiding the cost of the doors and labor to install new doors.  The answer lies in the condition of the existing doors. Examine the condition of your existing door paying attention to the door edge and door frame closest to the floor.  Do the measure guide and bring photos to the store.

Should I paint my doors before or after adding glass to the doors? 2014-05-08T20:11:13+00:00

It is best to paint doors AFTER the doors have been cut to add glass.  Fresh paint is much softer than older painted surface thus it is less resistant to scratches.

Do your doors come prepainted or stained? 2014-05-08T20:47:59+00:00

All our doors come ready to paint or stain once they have been installed.  The best finish will be achieved once they are done with transportation and installation so nicks and scratches can be avoided on the finished surface.

Is this glass break resistant? 2014-05-08T20:49:47+00:00

All door inserts are tempered glass for safety and strength.  This makes them stronger than standard glass on both the inside and outside layers.  The inner layer is the decorative glass layer giving the glass inserts a 1 ” thickness.   Hurricane Impact glass inserts are the next step in glass strength which are recommended in coastal high wind areas. Many decorative and plain inserts are offered in impact strength glass and impact glass frames.

Can you install new doors and use the glass I already have? 2014-05-08T20:52:00+00:00

Yes, we can install new doors and use your glass door inserts if your inserts are in good condition. You may use them in the new doors if the sizing is correct and the can be removed successfully. The best possible care is taken to remove existing glass but there is always a possibility of breakage.  You will have to waive our  responsibility for this risk.

Can I change just the glass in my door? 2014-05-09T19:15:19+00:00

If your door is steel or fiberglass, chances are that we can change the glass in the door, if the glass and frame is removable.

We use our measure guide and a picture that the customer brings to the store to determine this. There are specific sizes in our in industry that let us know the correct answer.  Just measure just the EXPOSED glass in width and height in inches and bring in a picture of your door inside and outside. It’s that simple!

Alarm Systems 2014-05-08T20:53:19+00:00

If you have an alarm system be sure to tell our installers.  We will need to confirm the alarm is working for that entry point at the time of removal of the old doors.  The installers will need to know where the contact points are located so they can re connect the sensor in the door frame.  If there is any other problem with the operation of the system, then the alarm company would need to be called.   Most of the time the alarm connection is not a problem.   Let’s just know about it going into the removal and replacement of the door.

Will people be able to see into my home? 2014-05-09T19:36:20+00:00

People will not be able to see into your home without great difficulty.

This is a common misconception and a concern for all of our first time buyers.  Our glass door inserts are designed to allow natural light into the home but keep the privacy a homeowner would like to keep.  Most of our inserts for our doors have a privacy level of about 6- 9 on a scale of 1 (low) to (10) high.

All of our glass inserts have textured glass which distorts the view into and out of the home.   This is much different than the view from a window that is clear sheet glass verses textured distorting glass.  There are only a few choices of decorative glass inserts for homeowners that would prefer a lower level of privacy.    You can definitely find a privacy level that is right for you.

How do I paint or stain a fiberglass door? 2013-08-05T13:06:59+00:00

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